Company Overview is a Seattle-based cloud consulting firm and hosting service provider that specializes in helping service providers of all sizes leverage Microsoft technologies to deliver Hosted Exchange, SharePoint, Dynamics CRM, Lync Server 2010, and Systems Center 2012, with automation from our ISV control panel partners.

Since its inception in 1997, has continuously focused on its mandates: to achieve a position of thought leadership and to exceed customer expectations in every engagement. We leverage our deep experience to choose the right tools for the job and maintain our leading position in the industry.

Microsoft has leveraged our expertise since our founding in 1997 to deliver their products to the service provider community. We have been instrumental in helping Microsoft create the solutions service providers use today to deliver Hosted applications such as Exchange and Lync.

Over the years, we have earned an international reputation for delivering stellar work on time and within budget. Customer satisfaction is a top priority; we consider our reputation for exceeding customer expectations to be our most valuable asset.

We offer two types of services:

Systems Integration

Our engineers have deep experience in needs analysis, planning, implementing, and customizing hosting software platforms for our customers.

Content Services

Our experienced team of technical writers, editors, graphics and media developers, and project and release managers offer end-to-end technical content development.
  • Strategic instructional design consultation: Need help determining the best approach to creating product documents or training? Our consultants can perform a needs analysis and advise you on the best modality, project schedules, user interface design, and content design
  • Technical documentation design and development: Your customers need to understand how to use your products and services. The best means to provide this information is through producing stellar documentation
  • Online and instructor-led training development: Are you struggling to navigate through the myriad of available training delivery options? We will work with you to understand the key tasks and learning objectives your training should convey, and help you determine the optimal means to present them

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